Why Carter Tech?

Carter Tech and its predecessors have over 15 years experience in delivering IT solutions that work for business. We were a pioneer of the Managed IT concept in the Central West.

Established in 2009 from a proprietorship operated by Nathan Carter, Carter Tech has serviced clients in regional NSW with first-class IT solutions. As a SME ourselves, we understand the challenges your business faces and share the same passion, drive and mindset that drives your business.

As a SME you can’t possibly have all the experts you may need on staff, however you need to have experts on tap for critical areas of your business. We want to be your IT experts.

We stay at the forefront of technology and invest a significant amount of time and money in researching new products which could benefit our clients when they come to market. We spend the time getting to know technology and can be confident in the products we recommend to our clients – knowing the circumstances they can and can not be used in.

We have a passion for strengthening the IT capabilities of others and are driven by our own continuous improvement. We strive to improve ourselves and our abilities so we can better serve our clients. We don’t want to be the biggest, we want to be the best.

Our core values

Passion

We have a real passion for technology and are passionate about winning, supporting and advising our clients.

We demonstrate this passion though our hard work, our commitment to service and a culture where we never let our client or the company down. We aim to always exceed our customers’ expectations.

Focus

We focus on results and understand the importance of aligning our eforts to our the company and our clients’ vision, mission and values.

Commitment

Our clients are put at the centre of everything we do. We are committed to ensuring we provide our clients with the best possible service and that outcomes are aligned with their strategy and needs.

Honesty

We believe trust is a crucial aspect of any relationship and that relationships are critical to the success of our business.

We will be completely honest with our clients, ourselves and our suppliers. We will tell clients when the solution they want isn’t the best for their situation and we will be honest with clients when our products or services have caused a problem.

Flexibility

We will remain flexible in dealing with our clients. We won’t prescribe to them how to run their business to suit a technological solution, we will come up with a solution that fits with their business.

Knowledge

Knowledge is power. We realise that to remain experts in IT we need to stay at the forefront of technology and continuously improve ourselves. We realise that our clients are experts in their field and will rely upon them to understand their field to come up with the best solution for their needs.

Our philosophy…

At Carter Tech we have a simple philosophy –

Technology should support how your business operates without you having to adjust how you work to suit your technology.

Your computer system should work for you, not you having to work to suit it. You know your business (and how it should run) and we know how to make IT work for businesses.

Our wealth of knowledge and experience allows us to deliver on your IT needs. We don’t promise IT solutions and deliver lemons, we make IT work for your business. We know that our own success is dependent upon the relationships we build with our clients. We want to become your partner in IT – not only being who you turn to when things break but who you rely on to manage your IT needs.

How we are different?

We make IT work for your business
We understand every business has its own unique requirements and tailor our solutions to fit
We explain things in plain English
We believe a proactive approach is better than a reactive one
We can work around your business to minimise disruption
We are independent of any vendor allowing us to focus on the best solution for you

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Contact us to discuss how we can assist you in developing technology to assist with your business goals and experience the Carter Tech Difference.